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| A Debt Handbook for Advisers in Northern Ireland, Third Edition |
24 Jan 2011
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| The purpose of this handbook is to act as a support guide for the new debt adviser and to provide a reference source for the experienced adviser. The topics covered in the following chapters are a brief description of the practices and processes and relevant legislation in Money Advice and make the assumption that the reader will have accessed some form of introduction level training in Money Advice. The handbook is designed to be used as a source of reference for all money advisers and is not a replacement for training. It should not be used as a replacement for the Citizens Advice Information System and is not to be taken as a full statement of the law. The new regulations implementing the Consumer Credit Directive (2008/48/EC) have now been made and laid in Parliament. Lenders had from 30 April 2010 until 31 January 2011 to comply with the new regulations. The contents of this handbook are correct at the time of writing but careful consideration should be given to the impact of the Consumer Credit Directive whenever referring to this handbook. Further information about the Consumer Credit Directive is available on www.bis.gov.uk under the policies section. It must also be understood that this handbook can be used by any adviser working in the area of debt advice but it should be noted that there will be some references made to specific documents, systems and procedures that are specific to Citizens Advice.
This handbook is available as an on-line subscription publication. It is accessed from the main Citizens Advice web site, www.citizensadvice.co.uk, for which you will be assigned a username and password. The price covers the initial publication cost and all updated amendments and additions for the first 12 months.
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| Subscription Price (Assoc Members) |
£ 40.00 |
| Subscription Price (Non-members) |
£ 50.00 |
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